a person replies. usually within a day.
no ticket number, no chatbot, no "your call is important to us". if you've got a question about what it does, what it costs, or what we collect, ask it and you'll get a straight answer.
cam@influencersearcher.com · London
bring us a live brief.
send a brief you've actually got: a client email, a pdf, a paragraph. we'll build the shortlist with you on a twenty-minute call. real creators, real brand history, yours to keep whether or not you sign up.
it's the fastest way to find out whether this is any good, and it beats a demo of someone else's data.
before you email
these come up a lot.the extension stopped working
tell us which profile and roughly when. instagram changes its page structure regularly and we usually have a fix out quickly, but we can only be fast if someone tells us.
i want to know what you collect
the full contract is on the extension page, in plain english. if your legal or security team needs more detail than that, email us and we'll answer properly.
i want to cancel
you can do it yourself in one click from your account. you don't need to ask us, and we won't make you sit through a retention call. if something's broken, though, we'd genuinely like to know why you're going.
i'm a creator, not a marketer
the free extension shows you your own engagement rate, calculated in your browser and not sent to us. the paid product is built for the people hiring you, so there's nothing here worth paying for on your side.
can you do bulk exports or automated dms?
no. not a technical limit. a deliberate one. those are the two things that would put our users' instagram accounts at risk and get the whole model shut down.
press, partnerships, or something else
same address. say what you want in the first line and we'll get to the point too.